Resources

Helpful information, guidance materials, and official documentation relating to complaints, standards, and legislative frameworks.

Factsheets
Browse downloadable factsheets and easy-to-understand guidance materials covering key topics and processes.
Behaviour Codes and Standards
Review the behaviour standards, codes of conduct, and expectations relevant to the complaints framework.
Parliamentary Workplace Support Service Act 2023
Access information and official documentation relating to the Parliamentary Workplace Support Service Act.

Support Services

Practical support services and assistance pathways available to complainants, respondents, and the broader community.

Wellbeing Support Services
The PWSS provides free confidential support 24/7 for current and former Commonwealth Parliamentary Workplace employees.
Employee Assistance Program (EAP)
Current MOP(S) Act employees, parliamentarians and their immediate family can access free counselling.
Contact Police
Find information on contacting police or emergency services where immediate assistance is required.


Get support

If something has happened to you, or a complaint has been made against you in the workplace, support is available.

Get support